Frequently Asked Questions

Q: What is the minimum age for boarding pets?

A: Guests must be four months of age and have a complete set of vaccines at 8, 12 and 16 weeks.

Q: What vaccines are required for pets to board?

A: Basically whatever your vet recommends annually. Different vets receive vaccines from different manufacturers who's vaccines vary from each other. Bordetella ( one cause of canine cough) is highly recommended but not mandatory.

Q: Do you offer a discount for longer stays?

A: We give a 20% discount for stays of 14 days or longer, and 25% discount for 30 days or longer.

Q: How do your rates work?

A: We charge by the calendar day, the time we spend with your pets. Check-in after 4pm is a half day and check-out before 1pm is a half day, otherwise it's a full day.

Q: Can you give my pets their medication?

A: No problem and there is no extra charge for it.

Q: What should I bring with me when I drop my pets off?

A: Firstly, food. We'll feed what and when they are used to at home as much as possible. Also vaccine papers if this is your first time coming or if your pets' vaccines have changed since the ones we have on file. Feel free to bring a blanket (not the big puffy ones that won't fit in the washing machine) and anything else that will make your pet feel at home. You can bring your own bowls if you prefer as long as they are not breakable, however we have lots here also. Also bring a phone number we can reach you at while you are away in case of emergency.